Your Expert Travel Mentor

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel planning services, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information for booking services
• Communication records and correspondence

How We Use Your Information

We use the information we collect to:

• Provide personalized travel planning services
• Process bookings and payments
• Communicate about your travel plans and our services
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist in our operations
• When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Expert Travel Mentor
2847 Mission Street, San Francisco, CA 94110, USA
Phone: +1 (415) 555-0187
Email: [email protected]

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using Expert Travel Mentor's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Expert Travel Mentor provides travel planning, consultation, and booking services. We act as intermediaries between clients and travel service providers.

3. Client Responsibilities

• Provide accurate and complete information
• Review all travel documents and itineraries carefully
• Maintain valid travel documents (passport, visa, etc.)
• Purchase appropriate travel insurance
• Pay all fees and charges on time

4. Payment Terms

Planning fees are due upon agreement signing. Booking payments follow supplier terms. Cancellation policies vary by supplier and will be clearly communicated.

5. Limitation of Liability

Expert Travel Mentor's liability is limited to the amount of fees paid for our services. We are not responsible for supplier failures, travel delays, or circumstances beyond our control.

6. Cancellation Policy

Cancellation terms depend on individual supplier policies. Planning fees are generally non-refundable once work has commenced.

7. Intellectual Property

All content, including custom itineraries, remains the property of Expert Travel Mentor and is provided for personal use only.

8. Governing Law

These terms are governed by the laws of California, USA. Any disputes will be resolved in San Francisco County courts.

Contact Information

Expert Travel Mentor
2847 Mission Street, San Francisco, CA 94110, USA
Phone: +1 (415) 555-0187
Email: [email protected]

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Expert Travel Mentor respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and its location
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated DMCA Agent

Expert Travel Mentor
DMCA Agent
2847 Mission Street
San Francisco, CA 94110, USA
Email: [email protected]
Phone: +1 (415) 555-0187

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that you have a good faith belief the material was removed in error
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate the accounts of users who are repeat infringers of intellectual property rights.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, how we use it, and who we share it with.

Right of Access

You can request a copy of all personal data we hold about you.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data.

Right to Erasure

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data.

Right to Data Portability

You can request that we provide your data in a structured, commonly used format.

Right to Object

You can object to our processing of your personal data for direct marketing purposes.

Legal Basis for Processing

We process your data based on:

• Your consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Exercising Your Rights

To exercise any of these rights, contact our Data Protection Officer:

Expert Travel Mentor
Data Protection Officer
2847 Mission Street
San Francisco, CA 94110, USA
Email: [email protected]
Phone: +1 (415) 555-0187

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data appropriately.

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